Returns - Too Large

Is your item too big?

Would you mind watching this video? πŸŽ₯ It explains how we measure and also howyou can gently stretch your item (at the 2:45 minute mark)->

You can tie a literal knot in the necklace to shorten it.Β 

Prefer An Exchange?

To exchange your order for a new size, send your products within 30 days of receiving them, to the following address. Be sure to include your order number.

ATTN: Baltic Essentials
3105 W. 15th St STE C
Plano, TX 75075

For specialty items (Custom, Silver or Gold Clasps, Surprise), please refer to our policy here. Many of these items are not eligible for return or exchange.