If you're unhappy with your purchase, we'll find a solution for you. All of our core products can be returned or exchanged within 30 days. And we'll pay to reship your item on an exchange if you're in the US. Returns will be refunded in the original payment method or store credit. For specialty items (Custom, Silver or Gold Clasps, Surprise), please refer to our policy here. Many of these items are not eligible for return or exchange.
To return your international order please send your products within 30 days of receiving them, to the following address. Be sure to include your order number.
ATTN: Baltic Essentials
3105 W. 15th St STE C
Plano, TX 75075
PLEASE KEEP YOUR RECEIPT OF RETURN/TRACKING # FOR CONFIRMATION! Please secure your items in bubble wrap or the original bubble mailer.