You can tie a literal knot in the necklace to shorten it.
To exchange your order for a new size, send your products within 30 days of receiving them, to the following address. Be sure to include your order number.
ATTN: Baltic Essentials
3105 W. 15th St STE C
Plano, TX 75075
For specialty items (Custom, Silver or Gold Clasps, Surprise), please refer to our policy here. Many of these items are not eligible for return or exchange.