Returns - Too Large

Is your item too big?

HOW WE MEASURE:
Would you mind watching this video? πŸŽ₯ It explains how we measure and also howyou can gently stretch your item (at the 2:45 minute mark)->https://tinyurl.com/y35uudkw.

You can tie a literal knot in the necklace to shorten it.Β 

Prefer An Exchange?

To exchange your order for a new size, send your products within 30 days of receiving them, to the following address. Be sure to include your order number.


ATTN: Baltic Essentials
ORDER #
3105 W. 15th St STE C
Plano, TX 75075

For specialty items (Custom, Silver or Gold Clasps, Surprise), please refer to our policy here. Many of these items are not eligible for return or exchange.

All returns that received free shipping may be subject to a small restock fee. Shipping paid will not be refunded.