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Money Back Guarantee & Return Policy

Is Your Necklace a Bit Too Small?

You can gently stretch about .75 - 1.25 inches. Pulling bead to bead gently but not at the clasp pull evenly around the necklace. 

Need An Inch?

If you hate the idea of sending your necklace back or stretching it and just need 1-1.5 inches, we have extenders here! Use Coupon: Extender-Discount To Save 70% Off Extenders.

How can I return or exchange my order?

To return or exchange your order please visit our returns & exchange policy here.

Need Help?

If you need help at any time, please Contact customer support.You may contact the Baltic Essentials team by emailing: or by calling / texting 469-690-8515  

If Your Item Is Broken

We **may** not need you to return it. Please email us: with a photo of the break and your order number.

Is your item too big?

You can tie a literal knot in the necklace to shorten it.  literal knot in the necklace

After 30 days, we are no longer able to return or exchange the item. 

100% No-Risk Promise.

Order right now with confidence. Try out your Baltic Essentials Product for 30 days and if it doesn't work for you, you'll get your money back! There is absolutely no-risk in giving it a try. Even if you just don't like the color or size, you can get your money back! Your Baltic Essentials Product is protected by the highest standard 100% money-back guarantee. Just send us the product and we’ll refund you what was paid (less return shipping), no questions asked.