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Money Back Guarantee & Return Policy

How can I return my order?

To return your order please send your products within 30 days, to the following address. Be sure to include your order number.

ATTN: Baltic Essentials
ORDER #
3105 W. 15th St STE C
Plano, TX 75075

PLEASE KEEP YOUR RECEIPT OF RETURN/TRACKING # FOR CONFIRMATION! Please allow upwards of 7-10 business days (depending on your financial institution) for the refund to reflect back into your account.

Contact customer support.

Need help with an exchange?

Contact the Baltic Essentials team by emailing: admin@BalticEssentials.com or by calling / texting 214-612-0202   Let us know which exchange you need (color, polish, size) so we can verify we have the item in stock. Use the address above to return the item, indicating the order number on the envelope. This is an easy and effortless process. For exchanges due to defect ONLY, you may print a shipping label, 

Need help with your return?

Contact the Baltic Essentials team by emailing: admin@BalticEssentials.com or by calling / texting 469-690-8515   Use the address above to return the item, indicating the order number on the envelope. This is an easy and effortless process.

If Your Item Is Broken

We **may** not need you to return it. Please email us: admin@BalticEssentials.com with a photo of the break and your order number.

Is Your Necklace a Bit Too Small?

You can gently stretch about .75 - 1.25 inches. Pulling bead to bead gently but not at the clasp pull evenly around the necklace. 

Is your item too big?

You can tie a literal knot in the necklace to shorten it. 

Need An Inch?

If you hate the idea of sending your necklace back or stretching it and just need 1-1.5 inches, we have extenders here

After 30 days, we are no longer able to return or exchange the item. 

100% No-Risk Promise.

Order right now with confidence. Try out your Baltic Essentials Product for 30 days and if it doesn't work for you, you'll get your money back! There is absolutely no-risk in giving it a try. Even if you just don't like the color or size, you can get your money back! Your Baltic Essentials Product is protected by the highest standard 100% money-back guarantee. Just send us the product and we’ll refund you what was paid (less return shipping), no questions asked.